Andrés P.
Question
Can I send an Azul payment link directly via WhatsApp from Rixor?
Rixor wires conversations, CRM, score and automation so every lead advances with intelligence.
Connect Azul to Rixor to send payment links, create invoices, charge manually, view transactions, process refunds, and keep every payment associated with the right customer in the CRM.
Developed by Rixor
Azul payment links sent from Rixor via WhatsApp, email, SMS, or active conversation
Invoices created in Rixor and automatically linked to the customer, deal, and sales channel
Online transaction inquiry with status, amount, authorization, date, and payment method
Refunds, voids, and link cancellations based on Azul account permissions and rules
Manual charges from the customer profile for authorized payments, pending balances, or outstanding amounts
Complete commercial record: conversation, invoice, payment, sales rep, campaign, and ROI in one history
1 link
to collect from chat, email, SMS, or social media
24/7
payments available even when your team is offline
RD$
local collections with cards and methods supported by Azul
1 place
invoices, customers, charges, refunds, and transactions
Create and resend payment links from conversations, contacts, deals, and invoices.
Query Azul transactions: approval, decline, authorization, date, amount, and reference.
Create invoices, mark payments, associate charges to the customer, and log commercial activity in Rixor.
Process voids, cancellations, or refunds when the Azul account and permissions allow it.
Requires an active Azul / Servicios Digitales Popular commercial account and valid credentials for e-commerce or Payment Link.
Available methods may include cards, NFC, mobile wallets, tPago, Google Pay, or Apple Pay depending on the contracted Azul product and merchant configuration.
Refund, void, pre-authorization, link cancellation, and manual charge actions depend on permissions, Azul policies, and merchant operating rules.
Rixor records and displays transactional data for commercial operations, support, billing, follow-up, and analytics; final payment authorization occurs at Azul.
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Preguntas, consejos y notas públicas para entender mejor cómo usar Azul del Banco Popular Dominicano dentro de Rixor.
Andrés P.
Question
Can I send an Azul payment link directly via WhatsApp from Rixor?
Equipo Rixor
Tip
Activate rules by status: approved, declined, pending, voided, and refunded.
Natalia R.
Comment
It would be useful to see all payments and invoices for a customer from the CRM.
What can Azul do inside Rixor?
Send payment links, create invoices, query transactions, view payment details, log manual charges, and execute refunds or voids when the account allows it.
Does the customer pay inside Rixor?
Not necessarily. Rixor initiates and organizes the charge, but payment can be completed via Azul's Payment Link, Payment Page, or Web Services depending on the contracted method.
Can I associate payments with customers and deals?
Yes. Every link, invoice, charge, refund, or transaction can be connected to the contact, company, deal, sales rep, and conversation.
v2.4
May 2026
New transaction panel with associated invoices, payment status, and refund/void actions.
v2.3
April 2026
Quick actions to send payment links from WhatsApp, email, and SMS conversations.
v2.2
March 2026
Sync of approved, declined, and pending payments with deals, contacts, and revenue reports.
Get help connecting your Azul credentials, testing payments, and validating transaction statuses.
Guides for Payment Link, Payment Page, Web Services, testing, permissions, and reconciliation.
Our team can help you get your billing, invoice, refund, and CRM flow ready to operate.
Cómo funciona
Payment link sent
30s
to send a link
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