A
Andrés P.
Question
Can I reply to reviews from multiple branches in a single Rixor view?
Respuesta: Yes. You can organize locations by brand, city, or team, and prioritize reviews by rating, sentiment, date, or commercial urgency.
Verified
Google Business ProfileVerified
Google Business para Rixor
Connect Google Business Profile to Rixor to centralize customer messages, manage reviews, respond to feedback with AI, update business information, and trigger commercial flows from every interaction on Google Search and Google Maps.
Developed by Rixor
Guided connection with Google Business Profile from Rixor settings
Sync of locations, hours, phones, links, and profile data
Review management: detect, classify, prioritize, and respond from Rixor
AI-suggested replies based on tone, rating, language, history, and urgency
Alerts for negative reviews, information changes, and critical profile activity
Flows to turn local inquiries into appointments, deals, tickets, or sales
1 inbox
centralize messages, reviews, and local actions without switching platforms
AI
suggests human-sounding replies for reviews and FAQs
+24h
automatic follow-up for customers who inquire but don't convert
Local SEO
keep profiles complete, active, and consistent on Google
Read accounts, locations, and permitted data from the authorized Google Business Profile.
Query reviews, ratings, response statuses, and reputation signals by location.
Create or update review replies when the user has sufficient permissions.
Sync local activity with inbox, CRM, tasks, commercial score, and Rixor reports.
1
Requires an active Rixor account and authorized access to the business's Google Business Profile.
2
Management of locations, reviews, posts, photos, or permissions depends on scopes approved by Google and the user's role in the profile.
3
Rixor can sync public profile data, review activity, locations, media, and operational signals allowed by the Google Business Profile APIs.
4
You can disconnect the integration, revoke permissions, or pause syncs from integration settings at any time.
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Comentarios de la comunidad
Preguntas, consejos y notas públicas para entender mejor cómo usar Google Business dentro de Rixor.
E
Equipo Rixor
Tip
Activate alerts for 1–3 star reviews and create a recovery flow before responding publicly.
Respuesta: That way your team can contact the customer, resolve the issue, and publish a more empathetic and complete reply.
N
Natalia R.
Comment
It would be useful if AI suggested different replies for clinics, restaurants, dealerships, and academies.
Respuesta: Recommended. You can use templates by industry, brand tone, rating, and comment type within this same card.
What can Rixor do with Google Business?
It can centralize profile activity, help manage reviews, suggest AI replies, organize locations, and trigger commercial flows based on messages, ratings, and local signals.
Can I reply to reviews from Rixor?
Yes, as long as the connected account has sufficient permissions and the Google Business Profile scopes are authorized for that location.
Does it work for multiple businesses or branches?
Yes. You can connect multiple locations, filter by city, team, or status, and use reports to see reputation, response speed, and opportunities by branch.
v2.4
May 2026
New alerts for negative reviews, AI-suggested replies, and classification by sentiment, location, and intent.
v2.3
April 2026
Improvements to location sync, permissions, media, posts, and critical profile changes.
v2.2
March 2026
Support for automatic flows that convert local inquiries into appointments, tickets, leads, and deals.
Guided support
Get help connecting profiles, validating permissions, activating reviews, and organizing locations.
Documentation
Guides for profiles, locations, reviews, replies, media, posts, and Google permissions.
Rixor implementation
Our team can help you get reputation, local inbox, and automations ready to sell.
Cómo funciona
Imágenes funcionales de Google Business
rixor.io / google-business
Profile connected
Rixor syncs locations, hours, business data, and local reputation.
7 min
guided setup
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