A
Andrés P.
Question
Can I automatically reply to people who comment on my posts or reels?
Respuesta: Yes. Rixor can detect relevant comments and activate a private DM reply when Instagram's policy allows it.
Verified
Social sellingVerified
Instagram para Rixor
Connect Instagram to Rixor to turn DMs, story replies, comments, and mentions into customers — with no-code flowbots, commercial AI, and automatic follow-up from the inbox.
Developed by Rixor
Omnichannel inbox for DMs, comments, mentions, and story replies
Private reply from public comments on posts and reels
No-code flowbot to qualify, guide, and convert customers via Instagram
Commercial AI to detect intent, urgency, and closing probability
Automatic assignment to the right sales rep by stage, score, or keyword
Sales measurement by channel, campaign, post, and conversational ROI
24/7
automatic replies for DMs and comments
10 min
guided connection with a professional Instagram account
+41%
more leads attended from posts and reels
1 place
DMs, comments, CRM, AI, and automations
Read and reply to authorized messages from the Instagram Messaging API.
Receive events for DMs, comments, mentions, and story replies via webhooks.
Activate private replies, flowbots, labels, assignments, and conversation statuses.
Log commercial activity in CRM, campaigns, posts, and Rixor reports.
1
Requires an active Rixor account and a professional Instagram account connected to Meta.
2
Message sending, private replies, permissions, and conversation windows depend on Meta and Instagram Messaging API policies.
3
Synced data is used for commercial operations, support, automation, analytics, and attribution within Rixor.
4
You can disconnect the integration at any time from channel settings.
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Comentarios de la comunidad
Preguntas, consejos y notas públicas para entender mejor cómo usar Instagram dentro de Rixor.
E
Equipo Rixor
Tip
For better results, activate keywords like price, info, slots, shipping, catalog, booking, and availability.
Respuesta: This improves the Rixor AI Score and lets flowbots start based on the customer's real intent.
N
Natalia R.
Comment
It would be useful to have flows for stores, clinics, beauty salons, and dealerships.
Respuesta: Recommended. You can include a gallery of flowbots by industry within this same card.
Do I need a professional Instagram account?
Yes. To use the Instagram Messaging API you need a professional Instagram account and valid permissions in Meta.
Can I reply to comments via DM?
Yes. Rixor can activate private replies from comments on posts or reels when Meta's policy allows it.
Does the integration measure sales?
Yes. You can connect DMs, comments, posts, campaigns, contacts, deals, payments, and CRM stages.
v2.4
May 2026
Improvements to intent detection from comments, reels, and story replies.
v2.3
April 2026
New actions for private replies, automatic assignment, and AI-generated summaries.
v2.2
March 2026
Support for capture flowbots, catalog, bookings, and post-DM follow-up.
Guided support
Get help connecting Instagram, validating permissions, and activating sales flowbots.
Documentation
Step-by-step guides for DMs, comments, webhooks, permissions, and testing.
Rixor implementation
Our team can help you get Instagram ready to capture, qualify, and sell.
Cómo funciona
Imágenes funcionales de Instagram
rixor.io / instagram
Centralized DMs
Every Instagram message enters the inbox and the commercial pipeline.
89%
intent detected
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