A
Andrés P.
Question
Can I send products with variants like size, color, or capacity from the inbox?
Respuesta: Yes. Rixor can display variants synced from Shopify so the advisor shares the correct link based on availability.
Verified
EcommerceVerified
Shopify para Rixor
Connect Shopify with Rixor to browse your full catalog, share products from the inbox, and turn conversations into orders with direct buy-ready links.
Developed by Rixor
Shopify catalog visible inside the Rixor inbox
Send direct product links from any conversation
Search by name, collection, SKU, price, variant, or availability
API sync of products, variants, prices, inventory, customers, and orders
Webhook events to keep Rixor updated when products, orders, or stock change
Commercial tracking to know which conversation led to interest, a cart, or a sale
1 click
to send products from the inbox
API
secure connection with Shopify Admin and Storefront
+29%
faster product recommendations
1 place
catalog, chats, customers, and opportunities
Read products, variants, collections, images, prices, and authorized availability from Shopify.
Query customers and orders to associate conversations with commercial history when the store allows it.
Receive webhooks for catalog, inventory, order, and customer changes to keep data current.
Log shared products, purchase intent, and opportunities in the Rixor CRM and inbox.
1
Requires an active Shopify store and authorized permissions to read products, variants, inventory, customers, and orders based on the chosen configuration.
2
Catalog sync can use Shopify APIs and events; final availability depends on permissions, installed apps, and store configuration.
3
Rixor uses synced data to display products in the inbox, create commercial recommendations, associate conversations with customers, and measure purchase intent.
4
You can disconnect the integration at any time from integration settings; sent links will continue pointing to the Shopify store while they remain published.
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Comentarios de la comunidad
Preguntas, consejos y notas públicas para entender mejor cómo usar Shopify dentro de Rixor.
E
Equipo Rixor
Tip
Activate automatic labels for price, availability, shipping, cart, and repeat purchase.
Respuesta: This helps prioritize conversations with purchase intent and measure which products generate the most demand from conversational channels.
N
Natalia R.
Comment
It would be useful to suggest related products when a customer asks about an out-of-stock item.
Respuesta: Recommended. You can use collections, tags, and variants to show alternatives from the inbox without leaving Rixor.
Can I send product links from the inbox?
Yes. Rixor lets you search Shopify products and share direct links in WhatsApp, Instagram, Messenger, or web chat.
Is the whole catalog synced?
Yes, you can sync products, variants, images, prices, collections, and availability based on configured Shopify permissions.
Is the connection via API?
Yes. The integration can use Shopify Admin API, Storefront API, and webhooks to keep catalog and events current.
v2.4
May 2026
Improvements to catalog search, fast link sending, and product intent reading.
v2.3
April 2026
New events for updated products, created orders, low stock, and returning customers.
v2.2
March 2026
Support for variants, collections, product images, and order-to-conversation associations.
Guided support
Get help connecting your store, validating permissions, and syncing your catalog.
Documentation
Step-by-step guides for API, webhooks, products, variants, customers, and orders.
Rixor implementation
Our team can help you get Shopify ready to sell from the inbox.
Cómo funciona
Imágenes funcionales de Shopify
rixor.io / shopify
Catalog inside the inbox
Your products, variants, prices, and images — ready to send in a conversation.
3.2k
synced products
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